Catchment 2 Coast

There is different kind of communication that is used in business. There is verbal communication; communication the emphasis is that it is a two-way process between persons. This being so, the source of the ideas must be concerned that his meaning be understood by the receiver. It is also important the receiver interpret correctly whatever comes to him. Many decisions made in organizations are based on data and other information transmitted through various channels-hearing, seeing etc. The interpretation of what one hears or sees will clearly affect his responses and behavior.

Communications within the organization is accomplished within a verbal environment. Verbal communication is the use of words in speaking. Duties and responsibilities are discharged with the use of words. Words are used to convey ideas, information, orders and instructions. This process is effective only with the use of language that is well understood. Therefore meaning lies at the heart of effective communication. Because this is so, communicators who prepare messages and transmit them have a special obligation to select words that can reach the mind of the receiver; words that are not over his head but conform to his intellectual level and experiences.

Business organization is made up of people interested in other people. There is hardly a phase in our daily life of a man or can be a woman that is associated or related with business and industry that is not in some way related to human behavior. Concern for the people who sell service, can be like insurance, man machines, take down notes and type correspondence, keep records, supervise people who manage the activities of corporations, big and small, always involve a study of human behavior.

Management is constantly trying to understand and influence the mental processes of others and the only access we have on the mental process of others is through a study of their behavior.

Many small businesses are in great need of planning and different strategies to make their business operations more successful. The high rate of small business failures makes the need more urgent. Different strategy planning provides the answer most business owners and operator asked. In strategic planning for a small business the major objectives of the organization are determined and strategies are formulated. Strategic planning and strategy management and control are the major components of strategic management.

Strategic planning consists of assessment to organizational strengths of the business, weaknesses of your business, a great opportunity you may find and there is always a threat, formulation of organization mission, formulation of organizational philosophy and policies, determination of strategic objectives and determination of organizational strategy. Small business falls under any of the following strategic situations when entering a new business, when the business is already in operation for some time, and competing with big companies. Important it is, small business operators often ignore strategic planning for various reason

Most successful companies are engaged in promotion, one way or another. Some firms use it extensively while others only superficially. In any case, the small business operator must know what promotion is and how it can help him achieve his sales and profit objectives. Promotion may be defined as the attempt to persuade others to participate in an exchange with them. Promotion happens because of the need to inform the customers of the existence of a product or service that may be useful to them.

There is some relation between promotion and customer demand. There are instances where the promotional activities increase the total customer demand for a firm’s products or services. In some cases, a little promotional effort brings tremendous increases in customer demand. Sometimes, however, promotion does little to improve total revenues. These results will depend on the nature of the products or service, the stage of the firms’ development, and the nature of competition. It will be very useful to the small business owner to know how he can use the various types of promotion to his advantage.

It is common fact that in every business concerns, the employees and employers, there in know one another. To some extent, familiarity exists between them. To maintain unity among them, there should be continuous harmony and mutual cooperation. No matter what condition is obtained, they enjoy contact normal individuals. Cooperation between the employers and employees is indeed very essentials particularly towards the operation of the business. Stress, tension, serious misunderstanding conflicts of roles must not take place within the framework of their functions and organizations. If the groups of personnel are in conflicts, the management should put measures appropriate to prevent contradiction actions, duties, thoughts and convictions. Incentives and promotional work should be the tide in the office. The job should provide him not only sufficient material returns but more of emotional and psychotically returns. This is very important to the maintenance of peace of mind, unclouded consciences, happiness and consistency of the individual personnel.